Delivery Information

Delivery 2024

For UK customers, Delivery costs £5.95 regardless of how many items.

We recommend it is safer to send higher Value by special delivery it will reduce possible losses in transit and once it is posted, it will normally arrive the next day. For deliveries outside the UK, the delivery charge is £20.

All Lavan Designer Jewellery is supplied in an elegant presentation box and delivered by Royal Mail recorded or registered post.

We aim to dispatch the same day however most orders will be dispatched within 3-5 days, customers are asked to allow up to 28 days for delivery.

Lavan Designer Jewellery Ltd shall be responsible for the delivery of goods to the delivery address, but the cost of such delivery, packing and insurance may be charged to the buyer.

All Royal mail deliveries must be made to a verifiable postcode and physical address: we do not ship to P.O. Boxes.

We regret that any ring which is made especially to size cannot be returned for refund, only for resizing. We can send you a ring sizer to keep if you are unsure of your size. 

Please let us know if you require your gift to be wrapped with a gift card and message.

Returns and Cancelled Orders

Returned goods will be credited if returned in their original condition, with the original invoice.

Goods accepted for return will be credited at the price that was shown on the original invoice.

Unwanted goods that are returned for credit that were correctly supplied will be subject to handling charge. We will refund you the full price for the product excluding delivery costs that we paid to post to you.

We are unable to cover the cost of return postage except where items are faulty or have been sent in error.

All returned goods must be sent by Registered post within 7 days of receipt.